Senior Transportation

SENIOR SERVICES

COVID Testing and Vaccination Transportation Update (7/1/23)

Senior Transportation

Connecting You With:

  • Grocery & Department Stores
  • Beauticians & Barbers
  • Doctors & Dentists
  • Libraries
  • Pharmacies
  • Banks
  • Windsor Senior Center
  • Shopping Centers & Malls
  • Cultural Events
  • Restaurants
  • Sporting Events
  • The Caring Connection ADHC

Please call 860-285-1996 for more information about Dial-A-Ride or view our Windsor Seniors’ Newsletter.

Contact Information

Phone:
(860) 285-1996

Email:
headley@townofwindsorct.com

Hours:
Monday – Friday 8:00 AM – 4:30 PM

Address:
599 Matianuck Avenue
Windsor, CT 06095

Dial-A-Ride Information

Click on any of the menu options below to learn more.

About Windsor Senior Transportation

Windsor Senior Transportation provides time specific, door-to-door transportation to Windsor residents and to Windsor’s Caring Connection Adult Day Health Center clients.  Senior Transportation utilizes specially equipped vans operated by experienced drivers. Transportation for passengers in wheelchairs is provided.

Dial-a-Ride Eligibility

Windsor residents, 60 or older, or any person 18 years or older who is receiving Social Security Disability benefits and/or has a disability in accordance with the (ADA) American’s with Disabilities Act of 1990, are eligible to participate in this program. 

How do I Participate?

For those 60+, a Dial-a-Ride Enrollment Form needs to be submitted to become enrolled in the program. For those under 60 years of age, with a permanent disability, proof of disability must also be provided.  Forms accepted: SSI documentation or a signed letter from your physician. There is an annual suggested donation of $35.00 per fiscal year (July 1st through June 30). 

How do I Schedule a Ride?

In-Windsor Travel & Medical Appointments

Reservations must be made at least two business days prior to your date of travel. To schedule a ride, call the reservation line at 860-285-1846. This is an automated system and a reservation line only.

Weekly Shopping Schedule (subject to change)
Monday:  In town appointments (no stores)
Tuesday/Wednesday:  Geisslers & Price Chopper (8:30 AM – 9:30 AM)
Wednesday: Wal-Mart (11 AM – 1 PM)
Thursday:  Target/Stop & Shop (8:30 AM – 10:30 AM)
Friday:  Price Rite (8:30 AM – 9:30 AM)
First, Second & Third Tuesday of each month:  Enfield Mall (1st Tuesday) , Buckland Mall (2nd Tuesday) and West Farms Mall (3rd Tuesday)

Out-of-Town Medical Appointments

Transportation is provided for routine medical appointments to Bloomfield, East Hartford, Enfield, Farmington, Hartford, Newington, West Hartford and Windsor Locks for appointments scheduled between the hours of 9:00 AM and 3:45 PM.  If you have an appointment that runs later than 3:45 PM, you are responsible for your transportation home.

To schedule a ride, call the Windsor Senior Center at 860-285-1992 between 9:00 AM and 3:00 PM. Reservations must be scheduled at least 4 business days, before 12:00 PM, prior to your date of travel.  Only one destination is allowed. Riders are responsible for any parking fees.

When scheduling and In-Town or Out-of-Town medical ride, please provide us with the following information:
 
•             Your name, address, and phone number
•             Your destination – (for medical appointments – your doctor’s name, address, and phone number)
•             Time of your appointment and approximate duration
•             If you use a wheelchair
•             If you will have an assistant accompany you

Our policy is to make a confirmation call to you the morning of your ride, by 8:00 AM.  If you did not receive your confirmation call, please call (860) 285-1996.

Recurring Reservations

If you use Dial-A-Ride for the same trip each week: time, day and destination; a “rollover” (reoccurring) reservation can be scheduled for you. Once scheduled, you will only need to call if you wish to cancel a ride.  To schedule a rollover reservation, please follow the steps for leaving a reservation, but mention that you are scheduling a rollover reservation.

Cancellations

In-Town rides (within Windsor), please call (860) 285-1996

Out-of-Town medical rides, please call (860) 285- 1992 or (860) 285-1996

If the service is cancelled due to inclement weather, you will be contacted the morning of your ride.  You may also find an announcement on WFSB Channel 3.

Contact Information

Senior Transportation Staff/Contact Info

George Headley, Transportation Coordinator: headley@townofwindsorct.com or 860-285-1996

Drivers:  Derrick Wallen, Francisco Espada, Woody Woodard, Lennox Small, Pepe Saldana, Bellman Ramirez, Aziz Harram, and Carnell Freeman

Your RIghts under Title VI

Title VI of the Civil Rights Act of 1964 Section 601 of the Civil Rights Act of 1964 prohibits discrimination “on the basis of race, color, or national origin” in any “program or activity receiving federal financial assistance.” Subsequent legislation has extended the protections under Title VI of the Civil Rights Act to prohibit discrimination based on gender, disability, age and income status. The Civil Rights Restoration Act of 1987 established that Title VI applies to all programs and activities of Federal-aid recipients, sub recipients and contractors whether those programs and activities are federally funded or not. As a recipient of state and federal funds, the Town of Windsor is subject to the provisions of Title VI.